YourFordCentre Careers

Job Title: Parts Advisor

Location: Kirkcaldy Ford Centre

Position Type: Full-Time, Permanent

Are you an experienced automotive Parts Advisor looking to advance your career with a trusted dealership? Kirkcaldy Ford Centre is seeking a knowledgeable and dedicated Parts Advisor to join our team.

Key Responsibilities

• Customer & Trade Service: Assist retail customers, trade clients, and workshop technicians with automotive parts inquiries, pricing, and availability.
• Parts Identification: Utilize electronic parts catalogues (EPC) to accurately identify, locate, and order correct parts and accessories.
• Inventory & Stock Management: Manage stock levels, process incoming deliveries, control inventory, and organize showroom displays.
• Order Processing: Handle incoming phone, online, and counter inquiries efficiently while providing clear estimates and advice.
• Administration: Process invoices, process returns, and assist with stock audits.

Requirements

• Experience: Previous experience working as a Parts Advisor within an automotive dealership, motor factor, or vehicle repair environment is essential.
• Technical Knowledge: Strong understanding of vehicle components and familiarity with electronic parts catalogues (e.g., Microcat or similar systems).
• Communication Skills: Outstanding customer service and phone manner with the ability to build rapport with trade and retail clients.
• Organization: High attention to detail with strong organizational skills for managing orders and inventory.
• Driving Licence: Full UK Driving Licence is preferred.

Equal Opportunities & Inclusion

Kirkcaldy Ford Centre is a proud equal opportunities employer that values diversity at every level of our business. Inclusion and Diversity are fundamental to our culture and values, fostering an innovative, collaborative, and fast-paced work environment that means we can build a better future for our colleagues and our customers.

What We Offer

• Competitive salary package based on experience
• Performance-related incentives
• Staff discounts on parts, servicing, and vehicles
• Ongoing professional development and manufacturer training

How to Apply

To apply for this role, please submit your CV and a brief cover letter outlining your relevant motor trade experience to our hiring team or deliver it directly to Kirkcaldy Ford Centre.

 

 

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